Shipping, Cancellation & Refund Policies

Bloomingmore offers FREE SHIPPING on all orders shipped within the continental United States. We also ship to Alaska and Hawaii (see notes below). We are unable to ship to Puerto Rico.

Guidelines

• Orders are processed within 3 business days.
• Each order must have a valid and working telephone number to be processed.
• A signature is required at the time of delivery.
• Deliveries may be compromised if an access code/gate code is required or if additional security measures are needed to access the final destination.
• Most products are delivered Monday through Friday. Some items, particularly specialty flowers, are available Tuesday through Friday only.
• There are NO deliveries available on Saturdays, Sundays, and certain holidays.
• We are unable to deliver to PO Boxes and APO addresses.

Please be advised that there is a two-day window for all deliveries due to the high volume of shipments our carrier is currently handling. Our deliveries are made via FedEx, UPS, or DHL, and delivery times are set by their route schedules. We can schedule a delivery date, but unfortunately not a delivery time.

Alaska and Hawaii

We ship to Alaska and Hawaii, though there are a few things to keep in mind. Certain greenery and plant materials may be restricted from entering Hawaii due to agricultural regulations, so some items may not be available for delivery there. Deliveries to very rural areas, particularly in Alaska, may experience delays or limited delivery options. An extended delivery area fee may also apply. Please contact us at customerservice@bloomingmore.com if you have questions about your specific location.

Changes

It is important to review the delivery address carefully on your order before processing. If you provide an incorrect address or need to change it after the product has been shipped, there may be additional charges and/or delays due to the rerouting of packages.

For further assistance, please get in touch with us directly at 1-855-6BLOOMS (1-855-625-6667), via online chat, or send us an email at customerservice@bloomingmore.com

Delivery Date Options

Orders may be placed up to 90 days in advance, with a minimum 5 business days to fulfill depending on the product. Specialty items may require additional processing time. The delivery date option is available to select throughout the shopping process. Please keep in mind that most deliveries are available Monday through Friday. Some specialty items are available Tuesday through Friday only. NO Saturday or Sunday deliveries, and certain holidays are available.

Delivery Exceptions

Since flowers are perishable, it is important to have someone available to receive them, as they can become damaged if left unattended in extreme weather conditions. We are not liable for any damage that occurs if left unattended.

If no one was available to accept the item at the time of delivery, a door tag will be left by the carrier with information regarding alternative delivery or pickup.

Receiving Your Flowers

Our flowers are farm-direct and are not display-ready upon arrival. Proper preparation is key to bringing your blooms to life. For a complete step-by-step guide, visit our What to Expect When Your Flowers Arrive page. Please keep the following in mind when your order arrives:

• Be ready for your delivery. Since a signature is required, make sure someone is available to receive your flowers. Fresh flowers are perishable and should be brought inside and cared for promptly upon arrival.
• Be patient. Flowers take time to bloom. Some may look a little wilted upon receipt, but they just need to drink water. Give them time and they will perk up beautifully.
• Keep the corrugated wrapping around the blooms during initial hydration. Do not remove it before hydrating your flowers. This support helps the stems drink properly and the blooms stay upright as they rehydrate.
• Watch out for thorns. Most roses come with thorns, so handle them carefully when unpacking and trimming.
• Remove guard petals. Many flowers come with outer protective petals that may look bruised or damaged. These protect the bloom during shipping and should be gently removed to reveal the beautiful petals underneath.
• Follow the care instructions included with your order and visit our Care and Handling page for variety-specific tips.

FedEx, UPS, and DHL offer free services that alert you to any packages being delivered to your address, and they work for all deliveries, not just ours. We highly recommend signing up to keep track of all your incoming packages. All you have to do is create an account using the links below:

FedEx Delivery Manager: Sign up here

UPS My Choice: Sign up here

MyDHL: Sign up here

IMPORTANT

There may be delays due to conditions beyond our control, including acts of God, weather-related conditions, US Customs/Agriculture, and states of emergencies that may delay delivery beyond the stated delivery parameters.

CANCELLATION & REFUND POLICY

We strive to provide the freshest flowers possible; however, if for any reason you are not happy with your flowers or have any concerns regarding your order, please get in touch with us via online chat, email, or by calling us directly so that we may assist you with a resolution. Please have your order number available so that we may process your request promptly.

All of our flowers are harvested specifically for your order. Once your order has been placed and processed, we require advance notice for any cancellations. Once your order has shipped, we are unable to stop the shipment or process a cancellation. Please note that refusing or returning your order will not change the outcome, as your flowers have already been harvested specifically for you.

Due to the perishable nature of our products, we are unable to accept returns. If your order arrives damaged, please accept the delivery and contact us immediately upon receipt with photos within 24 hours of delivery. Please do not refuse your order, as this will not change the outcome and may delay our ability to assist you.

General Orders*	Minimum 7 days before the delivery date
Specialty Items**	Minimum 10 days before the delivery date
Wedding Collections	Minimum 14 days before the delivery date
DIY Celebrations	Minimum 14 days before the delivery date

Please send cancellation requests to: customerservice@bloomingmore.com with the following information:

Subject: CANCEL Order #

Please include your order number, the items to be canceled, and the reason for cancellation. Cancellations are processed during our regular business hours, Monday through Friday, 9 am to 5 pm EST, and Saturday 9 am to 11 am EST. You will receive a confirmation email once your cancellation has been processed.

*Please Note: General cancellation policies differ from Specialty Items, Wedding Collections, and DIY Celebrations as they require more preparation time. Please see specific cancellation policies for further information. (see above chart)

**Specialty Items include but are not limited to TINTED, PAINTED, and GLITTERED flowers.

You may contact our customer service department via email at customerservice@bloomingmore.com or directly at 1-855-6BLOOMS (1-855-625-6667) with any questions or concerns you may have.
Our office hours are Monday through Friday, 9 am to 5 pm EST, and Saturday 9 am to 11 am EST.