Shipping & Cancellation Policies
Bloomingmore offers FREE SHIPPING on all our orders, shipped within the continental United States, Alaska and Hawaii. Shipments are available to Puerto Rico for selected items.
- Orders are processed within 3 business days.
- Each order must have a valid and working telephone number to be processed.
- A signature is required at time of delivery.
- Deliveries may be compromised if an access code/gate code is required or if additional security measures are needed for access to the final destination
- Deliveries are available Tuesday through Friday only.
- There are NO deliveries available on Mondays, Saturdays, Sundays, and certain holidays.
- We are unable to deliver to PO Boxes, APO addresses and some rural areas.
It is important to review the delivery address carefully on your order before processing. If you provide a wrong address or need to change the address after the product has been shipped, there may be additional charges and/or delays due to the re-routing of packages.
For further assistance please contact us directly at 1-855-6BLOOMS (1-855-625-6667), via online chat or send us an email at firstname.lastname@example.org
Delivery Date Options
Orders may be placed up to 90 days in advance, with a minimum 5 business days to fulfill depending on the product. Specialty items may require additional processing time. The delivery date option is available to select throughout the shopping process. Please keep in mind that deliveries are available Tuesdays, Wednesdays, Thursdays and Fridays ONLY. NO Saturday, Sunday or Monday deliveries and certain holidays are available
Since flowers are perishable items, it is important to have someone available to receive them as they can become damaged if left unattended in extreme weather conditions. We are not liable for any damaged occurred if left unattended.
If no one was available to accept the item at the time of delivery, a door tag will be left by the carrier, with information regarding alternative delivery or pick up information.
FedEx and UPS offer a free service where they alert you of any packages being delivered to your address. All you have to do is create a username in the following links once you have your tracking information:
FEDEX DELIVERY MANAGER:
UPS MY CHOICE:
There may be delays due to conditions beyond our control including acts of God, weather-related conditions, US Customs/Agriculture and states of emergencies that may delay delivery beyond the stated delivery parameters.
CANCELLATION & REFUND POLICY
We strive to provide the freshest flowers possible, however, if for any reason you are not happy with your flowers or have any concerns regarding your order, please contact us via online chat, email or call us directly so that we may assist you with a resolution. Please have your order number available so that we may process your request in a timely manner.
Due to the perishable nature of our products, we are unable to receive returns. If your product arrives damaged, we ask that you contact us immediately upon receipt of your product and provide images within 24 hours of your delivery.
Your flowers are harvested and shipped from South America, Central America and the United States, therefore, once your order has been placed and processed for shipping, we do require a few days notice for any changes or cancellations. Any cancellations requested outside of the time frame (seen below) cannot be refunded.
|General Orders*||Minimum 7 days prior to delivery date|
|Specialty Items**||Minimum 10 days prior to delivery date|
|Wedding Collections||Minimum 14 days prior to delivery date|
|DIY Celebrations||Minimum 14 days prior to delivery date|
Please send cancellation requests to: email@example.com with the following information:
Subject: CANCEL Order #
Please include your order number, items to be cancelled and reason for cancellation. Once the cancellation request has been processed, a cancellation confirmation will be emailed.
*Please Note: General cancellation policies differ from Specialty Items, Wedding Collections and DIY Celebrations as they require more preparation time. Please see specific cancellation policies for further information. (see above chart)
**Specialty Items include but are not limited to TINTED, PAINTED, and GLITTERED flowers.
You may contact our customer service department via email at: firstname.lastname@example.org or directly at 1-855-6BLOOMS (1-855-625-6667), with any questions or concerns you may have.
Our office hours are Monday thru Friday, 9 am to 5 pm EST.