Bloomingmore offers FREE SHIPPING on all orders, shipped within the continental United States, except for Alaska, Hawaii, and Puerto Rico. 

Guidelines

• Orders are processed within 3 business days.
• Each order must have a valid and working telephone number to be processed.
• A signature is required at the time of delivery.
• Deliveries may be compromised if an access code/gate code is required or if additional security measures are needed to access the final destination.
• Deliveries are available Monday through Friday only.
• There are NO deliveries available on Saturdays, Sundays, and certain holidays.
• We are unable to deliver to PO Boxes, APO addresses, and some rural areas.   

Please be advised that there is a two-day window for all deliveries due to the high volume of shipments our carrier is currently handling. Our deliveries are made via FedEx or UPS, and delivery times are set by their route schedules. We can schedule a delivery date, but unfortunately not a delivery time.

Changes

It is important to review the delivery address carefully on your order before processing. If you provide an incorrect address or need to change it after the product has been shipped, there may be additional charges and/or delays due to the rerouting of packages. 

For further assistance, please get in touch with us directly at 1-855-6BLOOMS (1-855-625-6667), via online chat, or send us an email at customerservice@bloomingmore.com

Delivery Date Options

Orders may be placed up to 90 days in advance, with a minimum 5 business days to fulfill depending on the product. Specialty items may require additional processing time. The delivery date option is available to select throughout the shopping process. Please keep in mind that deliveries are available Monday, Tuesdays, Wednesdays, Thursdays, and Fridays ONLY. NO Saturday or Sunday deliveries, and certain holidays are available.

Delivery Exceptions

Since flowers are perishable, it is important to have someone available to receive them, as they can become damaged if left unattended in extreme weather conditions. We are not liable for any damage that occurs if left unattended.

If no one was available to accept the item at the time of delivery, a door tag will be left by the carrier with information regarding alternative delivery or pickup.

FedEx and UPS offer a free service that alerts you to any packages being delivered to your address. All you have to do is create a username in the following links once you have your tracking information:

FEDEX DELIVERY MANAGER: click here!

UPS MY CHOICE: click here!

IMPORTANT

There may be delays due to conditions beyond our control, including acts of God, weather-related conditions, US Customs/Agriculture, and states of emergencies that may delay delivery beyond the stated delivery parameters.

CANCELLATION & REFUND POLICY

We strive to provide the freshest flowers possible;; however, if for any reason you are not happy with your flowers or have any concerns regarding your order, please get in touch with us via online chat, email,, or by calling us directly so that we may assist you with a resolution. Please have your order number available so that we may process your request promptly.

Due to the perishable nature of our products, we are unable to receive returns. If your product arrives damaged, we ask that you contact us immediately upon receipt and provide images within 24 hours of delivery. 
Your flowers are harvested and shipped from South America, Central America, and the United States; therefore, once your order has been placed and processed for shipping, we do require a few days' notice for any changes or cancellations. Any cancellations requested outside of the time frame (seen below) cannot be refunded.

General Orders*	Minimum 7 days before the delivery date
Specialty Items**	Minimum 10 days before the delivery date
Wedding Collections	Minimum 14 days before the delivery date
DIY Celebrations	Minimum 14 days before the delivery date

 
Please send cancellation requests to: customerservice@bloomingmore.com with the following information:

Subject: CANCEL Order #

Please include your order number, the items to be canceled, and the reason for cancellation. Once the cancellation request has been processed, a cancellation confirmation will be emailed.

*Please Note: General cancellation policies differ from Specialty Items, Wedding Collections, and DIY Celebrations as they require more preparation time. Please see specific cancellation policies for further information. (see above chart)

**Specialty Items include but are not limited to TINTED, PAINTED, and GLITTERED flowers.

You may contact our customer service department via email at customerservice@bloomingmore.com or directly at 1-855-6BLOOMS (1-855-625-6667) with any questions or concerns you may have. 
Our office hours are Monday through Friday, 9 am to 5 pm EST.