We hope you love what you ordered, but in case you did not, please contact us via online chat, email or call us directly so that we may assist you with your concerns.  Please have your order number available so that we may process your request in a timely manner.

Due to the perishable nature of our products, we are unable to receive returns. If your product arrives damaged, we ask that you contact us immediately upon receipt of your product and provide images within 24 hours of your delivery so we may offer a speedy resolution.

Cancellation + Refund Policy

Your flowers are harvested and shipped from South America, Central America and the United States once your order has been received and processed for shipping. Late cancellations may not be possible at the time the request is received. Orders that cannot be cancelled cannot be refunded.

General Orders* Minimum 7 days prior to delivery date
Specialty Items** Minimum 10 days prior to delivery date
Wedding Collections Minimum 14 days prior to delivery date
DIY Celebrations Minimum 14 days prior to delivery date


Please send cancellation requests to: customerservice@bloomingmore.com with the following information:

Subject: CANCEL Order #

Please include your order number, items to be canceled and reason for cancellation.  Once the cancellation request has been processed, a cancellation confirmation will be emailed.

*Please Note: General cancellation policies differ from Specialty Items, Wedding Collections and DIY Celebrations.  Please see specific cancellation policies for further information.

**Specialty Items include but are not limited to TINTED, PAINTED, and GLITTERED flowers.

You may contact our Customer Service Department via email at: customerservice@bloomingmore.com or directly at 1-855-6BLOOMS (1-855-625-6667), with any questions or concerns you may have.

 Our office hours are Monday thru Friday, 9 am to 5 pm EST.